Microsoft Releases BPOS Trial Guide Updates
Microsoft has released a major update of the Microsoft Online Trial Guide. The reason for the guide goes like this: You get a BPOS trial account. Then you login to the administration center. Great! But if you don't know the services and don't quite know what to do - where do you go to get help? The trial guide is exactly what you need. It takes you through a step-by-step walkthrough of each of the services and some administration tasks so that at the end, you would have a good idea of how the services work.
What most people don't know, is that there is also a Managed Trial Guide. This guide is available only to BPOS partners and can be found on https://www.quickstartonlineservices.com. The managed trial guide is like an instructor's manual for helping a customer work through the Trial Guide. It contains explanations, extra tasks and checklist you can use at the end of a managed trial to that shows the customer did in fact complete the tasks in the Trial Guide and Managed Trial Guide. I was involved with creating both of these documents so can tell you they are designed to support very practical tasks and are not designed to as marketing pieces. Let me know what you think!