Sunday, June 25, 2017

Technical Resources for Office 365 Quick-Reference

Getting ramped up on Office 365? Already know the services but want more depth? Looking for way to stay up to date about updates to the services? This list is designed to help get started, get deeper, and stay current. These are my picks for the best technical references and resources.

Most of this content is available to everyone. Some of it is accessible only to Microsoft Partners on – the partner portal for Office 365.

Partners is THE PLACE to go for depth marketing and technical content.

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Office 365 Answers Newsletter

Must read and keep on a USB key


In other words, this is core content that you cannot be without. You will constantly refer back to it and it needs to be refreshed every month.

Office 365 Purchase and Support Guide - This has details about volume discounts, switching liscenses and other importat information is quite hard to find.

Service Descriptions and White Papers

These are the absolute must have, bottom line, baseline, gold standard for what is and is not in Office 365. These papers are written by the teams that are responsible for the services. They are updated frequently are considered as the standard for "what's in and what's out" of the services.

All of these papers can be found in one location.

  • Exchange Online Service Description
  • SharePoint Online Service Description
  • Lync Online Service Description
  • Office Web Apps Service Description
  • Office Professional Plus SD
  • Office 365 Identity
  • Office 365 Security
  • Office 365 Enterprise Support

The Office 365 for Small Buiness and Professional Service Description is located here.
Office 365 SLA's are located here.

Also of interest is Achieving Immutability with Exchange Online and Exchange Server 2010 which details archiving and legal hold capabilites in Exchange Online.


Looking for how information on how to sell Office 365?

See for how to sign up.
See for a boatload of content on how to run partner business selling Office 365.

Contact me to arrange a meeting if you like. I was Partner Tech Readiness for Partner for Microsoft Online for two years and love to talk to partners about thier business and Office 365.  I guarantee it's worth the call.

Deployment, Migration and AD FS

The absolute best deployment resource is the Microsoft Online Deployment Guide. This site has the latest and greatest technical details on how to deploy the services including directory synchronization. You will need additional content for federation.

Refer to the AD FS deployment guidance paper for important details as well as online help.

Also check out the online Deployment Assistant And don't miss the cool tip for migrating mail into your existing system using Connected Accounts.  Outlook Help

Community and Public Microsoft Resources

Online Training

The best training on Office 365 will be at (slightly biased opinion here). Private sessions are available that are fast, to the point, and highly informative. 

PARTNERS: Your one stop shop for technical and sales training is You will find current, useful training here including depth technical and marketing content. See for the Office 365 Airlift content online.

Publicly availalbe webcasts include:
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